Dive into utilities & their challenges providing essential water and wastewater services

Water utilities have one of the most important responsibilities among service providers: providing safe drinking water and removing and treating wastewater from residential, commercial and industrial sectors. Operating water-supply networks, utilities are responsible for removing contaminants from water sources, such as groundwater, surface water and seawater, before pumping and piping clean water to their customers. After water has been consumed, utilities are then tasked with removing wastewater for treatment before discharging clean water to the environment. Shrinking water supplies, coupled with increased demand from industrial, agricultural and residential markets mean the day-to-day operation of water utility networks is coming under increasing pressure.

Keeping Water Cyber Secure

Keeping Water Cyber Secure

  • By Aquatech
  • |
  • 06-08-2020

Digital developments in water can also generate new threats and vulnerabilities. It's time for the sector to get wise to cybersecurity.

Águas de Portugal joins “2030 club” with energy neutral ambitions

Águas de Portugal joins “2030 club” with energy neutral ambitions

  • By Aquatech
  • |
  • 05-08-2020

Águas de Portugal will invest 480 million euros to become energy neutral by 2030 through a combination of efficiency improvements and increasing renewables.

Opinion: Being a social CEO means leading from the front

Opinion: Being a social CEO means leading from the front

  • By Damian Corbet
  • |
  • 24-06-2020

Water sector leaders should use social media to stand up and take the lead in these unprecedented times, writes Damian Corbet.

CASE STUDY: Oslo steps up its game on leakage

CASE STUDY: Oslo steps up its game on leakage

  • By Aquatech
  • |
  • 02-06-2020

As part of a five-step leak reduction program, Oslo Municipality Water and Sewage embarked on a pilot project with Xylem that identified 16 leaks in 6.4km of pipeline.

AI sensor heralded as "game-changer" for leak detection

AI sensor heralded as "game-changer" for leak detection

  • By Aquatech
  • |
  • 28-05-2020

United Utilities has signed a five-year agreement for an AI sensor-based tool it considers a "game-changer" in detecting leakage.

Meriem Riadi: The digital architect shaping SUEZ’s future

Meriem Riadi: The digital architect shaping SUEZ’s future

  • By Aquatech
  • |
  • 15-05-2020

As the chief digital officer of environmental engineering behemoth, SUEZ, Meriem Riadi is putting in place the strategy across all of its divisions, including water.

Can VertexOne’s buy restore SaaS faith after the Fathom fallout?

Can VertexOne’s buy restore SaaS faith after the Fathom fallout?

  • By Aquatech
  • |
  • 13-05-2020

VertexOne completed the acquisition of WaterSmart Software to serve nearly 200 utilities and 17 million end customers. Can it help to restore faith in SaaS after the Fathom news?

Fionn Boyle: Behind the scenes of Anglian Water’s Shop Window

Fionn Boyle: Behind the scenes of Anglian Water’s Shop Window

  • By Aquatech
  • |
  • 07-05-2020

Anglian Water’s shop window manager Fionn Boyle talks about how he made it to the senior role at a young age and what smart water means to him.

DC Water’s dynamic HQ recognised for sustainable design

DC Water’s dynamic HQ recognised for sustainable design

  • By Aquatech
  • |
  • 06-05-2020

US water company DC Water’s headquarters has been recognised by the AIA with an award for architecture and citation for sustainable design.

Covid-19 will be with us for years, water sector told

Covid-19 will be with us for years, water sector told

  • By Aquatech
  • |
  • 06-05-2020

The UK water industry was told to prepare for the likelihood of Covid-19 “being with us for two to three years”, according to Dr Piers Clark from Isle Utilities.

4 ways Covid-19 is impacting the US water sector

4 ways Covid-19 is impacting the US water sector

  • By Aquatech
  • |
  • 30-04-2020

From revenue reductions and managing affordability to accelerating the digital buildout, Covid-19 will shape the future of water in the US, according to a new white paper.


Lila Thompson: Why we need supply communities

Lila Thompson: Why we need supply communities

  • By Aquatech
  • |
  • 29-04-2020

Lila Thompson, CEO of British Water believes now more than ever we need to see the supply chain as a supply community.

CASE STUDY: Data links Covid-19 lockdowns to consumption change

CASE STUDY: Data links Covid-19 lockdowns to consumption change

  • By Aquatech
  • |
  • 23-04-2020

The German city of Karlsruhe has used an AI system to analyse how Covid-19 lockdowns are affecting water consumption and demand forecasting.

Muminu Badmus: Taking water experience back home to Lagos

Muminu Badmus: Taking water experience back home to Lagos

  • By Aquatech
  • |
  • 09-04-2020

Muminu Badmas, the managing director of the Lagos Water Corporation, speaks about lessons learned from the US water sector and plans for reform in Nigeria.

Damian Wells: 3 leadership tips on Covid-19 communications

Damian Wells: 3 leadership tips on Covid-19 communications

  • By Aquatech
  • |
  • 31-03-2020

The managing director of Australian water utility Coliban Water shares his tips for action and communication during the pandemic.

How water utilities are communicating on Covid-19

How water utilities are communicating on Covid-19

  • By Aquatech
  • |
  • 26-03-2020

Treatment technologies can safely remove the coronavirus, and tap water continues to be a safe lifeline during unprecedented times. How are water utilities communicating this?

Frederico Fernandes: Shaping Águas do Porto’s future, respecting its past

Frederico Fernandes: Shaping Águas do Porto’s future, respecting its past

  • By Aquatech
  • |
  • 11-03-2020

The boss of Portuguese utility Águas do Porto explains why it’s important to create ‘purpose’.

Anthony Sanga: “You need to change the mindset of the people”

Anthony Sanga: “You need to change the mindset of the people”

  • By Aquatech
  • |
  • 05-03-2020

Eng Anthony Sanga from Tanzania says as well as the most advanced solutions, there is a need to change the culture and management of water in Tanzania.

Surf’s up in Edinburgh: Aussie ‘Platypus’ inspects city’s aqueduct

Surf’s up in Edinburgh: Aussie ‘Platypus’ inspects city’s aqueduct

  • By Aquatech
  • |
  • 03-03-2020

Surf’s up in Edinburgh: Aussie ‘Platypus’ inspects city’s aqueduct.

British ‘FIDO’ solution sniffs out leaks to attract £1.5m investment

British ‘FIDO’ solution sniffs out leaks to attract £1.5m investment

  • By Aquatech
  • |
  • 02-03-2020

British start-up FIDO has secured £1.5m investment to help scale an AI-based sensor that "goes hunting for leaks".

Call to arms for water tech: help defuse the “weather bomb”

Call to arms for water tech: help defuse the “weather bomb”

  • By Aquatech
  • |
  • 27-02-2020

Environmental Agency CEO calls for the water tech sector to help develop solutions for resilience against future flooding events.

Opinion: Why storytelling matters for water

Opinion: Why storytelling matters for water

  • By Rune Kier Nielsen
  • |
  • 24-02-2020

Storytelling has the power to help water professionals in changing times of scarcity, drought and contamination events, writes Run Kier Nielsen.

Why are UK water utilities rebelling?

Why are UK water utilities rebelling?

  • By Aquatech
  • |
  • 20-02-2020

Key UK water utilities have kicked back against Ofwat’s latest price controls, requesting the Competition and Markets Authority (CMA) to step in.

Digital water round-up: 4 stories you may have missed

Digital water round-up: 4 stories you may have missed

  • By Aquatech
  • |
  • 20-02-2020

From digital machine health in pumps to investment into geospatial analytics, we bring together four recent digital and smart water stories.

VIDEO: Orange County gets proactive on PFAS

VIDEO: Orange County gets proactive on PFAS

  • By Aquatech
  • |
  • 24-01-2020

Orange County is pilot testing 10 different carbons and four resins to treat PFAS.

Opinion: Why leading water utilities LEAP above the rest

Opinion: Why leading water utilities LEAP above the rest

  • By Malcolm Fabiyi
  • |
  • 24-01-2020

Improving customer engagement is not optional for water utilities.

Opinion: Five traits of the water utility of the future

Opinion: Five traits of the water utility of the future

  • By Gaëtane Suzenet
  • |
  • 16-01-2020

Whatever happens next for water companies, true innovation will be the ‘must-have’.

Mike Markus: Creating a legacy at Orange County Water District

Mike Markus: Creating a legacy at Orange County Water District

  • By Aquatech
  • |
  • 09-01-2020

The OCWD general manager has been at the water utility for over 30 years. What has he learned?

Valencia: sun, sea and Digital Twins

Valencia: sun, sea and Digital Twins

  • By Aquatech
  • |
  • 09-12-2019

What is a ‘Digital Twin’ and why does the Spanish city of Valencia hold the secret?

Five barriers preventing a digital water utility

Five barriers preventing a digital water utility

  • By Aquatech
  • |
  • 06-12-2019

The water sector needs to do more with less and data will play a key role, according to a new whitepaper…

VIDEO: HP Nanda sets out the future strategy for DuPont Water Solutions

VIDEO: HP Nanda sets out the future strategy for DuPont Water Solutions

  • By Aquatech
  • |
  • 22-11-2019

HP Nanda, Global VP discusses the recent acquisitions of inge and Memcor businesses and why membrane technology will become smarter.

VIDEO: What sets GoAigua’s IoT/Big Data platform apart

VIDEO: What sets GoAigua’s IoT/Big Data platform apart

  • By Aquatech
  • |
  • 20-11-2019

GoAigua’s chief operating officer Miguel Ángel Ayllón discusses the Innovation Award winning end-to-end solution.

Innovation Forum: The results are in

Innovation Forum: The results are in

  • By Aquatech
  • |
  • 18-11-2019

Interactive voting underpinned the launch of the all-new Aquatech Innovation Forum. Here we analyse the questions and results raised across the day.

The Aquatech Innovation Forum in 8 pictures

The Aquatech Innovation Forum in 8 pictures

  • By Aquatech
  • |
  • 08-11-2019

A visual journey of how the all-new Aquatech Innovation Forum disrupted the conventional conference format.

Innovation Forum launch creates a real buzz

Innovation Forum launch creates a real buzz

  • By Aquatech
  • |
  • 08-11-2019

The all-new Aquatech Innovation Forum was launched to rave reviews.

VIDEO: What is ‘Unconferencing’?

VIDEO: What is ‘Unconferencing’?

  • By Aquatech
  • |
  • 30-10-2019

A key part of our new Innovation Forum is ‘Unconferencing’ but what does it mean?

Eva Martinez Diaz: It’s fate that I landed in digital

Eva Martinez Diaz: It’s fate that I landed in digital

  • By Aquatech
  • |
  • 08-10-2019

Eva Martinez Diaz believes water utilities are on the cusp of being positioned as technology as well as service providers. Here she discusses why she was always destined to land a role in the digital market.


TECH DIVE: Why smart water meters are getting smarter

TECH DIVE: Why smart water meters are getting smarter

  • By Aquatech
  • |
  • 07-10-2019

Smart water meters are now enabling utilities to monitor 'beyond the meter', even combining acoustic leak detection. Why are these smart meters getting smarter? What are the key drivers and size of this market?


Terri Benson: Bringing energy to the water community

Terri Benson: Bringing energy to the water community

  • By Aquatech
  • |
  • 03-10-2019

With a background in energy, Terri Benson believes every decision should centre around the community and customers. Here the managing director of Australian water utility South East Water speaks to Tom Freyberg about digitalisation, water recycling ...

Richard Vestner: Merging the virtual and physical water worlds

Richard Vestner: Merging the virtual and physical water worlds

  • By Aquatech
  • |
  • 25-09-2019

Dr Richard Vestner believes we are still only scratching the surface of the benefits digital tools can offer water utilities across Europe.

Final speakers complete Aquatech Innovation Forum line-up

Final speakers complete Aquatech Innovation Forum line-up

  • By Aquatech
  • |
  • 12-09-2019

Over 40 speakers, including 15 water utilities have confirmed engaging speakers for the Aquatech inaugural event focusing on digitalisation.

Benjamin Tam: Capturing the AI zeitgeist

Benjamin Tam: Capturing the AI zeitgeist

  • By Aquatech
  • |
  • 11-09-2019

Ben Tam believes there are a few examples of companies that are capturing the zeitgeist of artificial intelligence (AI). Here he speaks to Tom Freyberg about the need for digital disruption.

VIDEO: Ceramic membranes go XL in Singapore

VIDEO: Ceramic membranes go XL in Singapore

  • By Aquatech
  • |
  • 09-09-2019

The Choa Chu Kang Waterworks in Singapore will be another key proving ground for large scale use of ceramic membranes for municipal water treatment.

Will Sarni: Is water facing its cyberpunk moment?

Will Sarni: Is water facing its cyberpunk moment?

  • By Aquatech
  • |
  • 29-08-2019

Heading up Water Foundry, Will Sarni advises multinationals, investors and technology companies on water strategy. Here he speaks about the inevitability of digital innovation and seeing water scarcity as an opportunity.

Newark lead contamination crisis: a Q&A analysis

Newark lead contamination crisis: a Q&A analysis

  • By Aquatech
  • |
  • 27-08-2019

What’s going on in US city Newark with reports over lead contamination of the water supplies? Is it similar to the Flint crisis of 2015? We sift through the various reports and sources to bring together this analysis.

Peter Prevos: The Data Magician

Peter Prevos: The Data Magician

  • By Aquatech
  • |
  • 29-07-2019

Aspiring Willy Wonka of water, Dr Peter Prevos from Coliban Water speaks about why he’s cautious about machine learning and how he’s bridging IT and OT.

Jaime Barba: It’s time to learn from our mistakes

Jaime Barba: It’s time to learn from our mistakes

  • By Aquatech
  • |
  • 15-07-2019

Over 10 years ago Jaime Barba wanted to hire a water mathematician – a rare move in the water market. Today he leads a digitalisation charge as CEO of GoAigua.

Jesper Kjelds: Creating a digital lighthouse in Aarhus

Jesper Kjelds: Creating a digital lighthouse in Aarhus

  • By Aquatech
  • |
  • 04-07-2019

Danish water utility Aarhus Vand has been beating the data drum for many years. Here the chief digital information officer explains why a ‘digital first’ strategy is so important.

Aquatech Innovation Forum on digitalisation races ahead

Aquatech Innovation Forum on digitalisation races ahead

  • By Aquatech
  • |
  • 04-07-2019

A total of 30 speakers, including 15 water utilities, have confirmed to speak in the inaugural event…

Why a ‘no-collar’ workforce will enable water’s digital transformation

Why a ‘no-collar’ workforce will enable water’s digital transformation

  • By Aquatech
  • |
  • 11-06-2019

Utility workforces are being driven to adapt and learn new skills to keep up with the digital transformation which will result in a hybrid human-and-machine environment, according to a new white paper from the IWA on digital water.

Rebekah Eggers: It’s time to get serious about AI

Rebekah Eggers: It’s time to get serious about AI

  • By Aquatech
  • |
  • 31-05-2019

Rebekah Eggers is on a mission to ensure that man, woman and machine can evolve harmoniously together. Here, IBM’s IoT expert talks about her childhood influences, why blockchain should be taken seriously and artificial intelligence in the water util...

Video: Water digitalisation – could it be Denmark’s next export success?

Video: Water digitalisation – could it be Denmark’s next export success?

  • By Aquatech
  • |
  • 22-05-2019

Boasting abundant aquifers and 120,000 lakes, Denmark is blessed with water. Yet behind the country’s 80+ suppliers and utilities, disruption is taking place, particularly on the use of data and digitalisation. We speak to a variety of water utilitie...

‘Infobesity’ and human driven resistance: two roadblocks in the digital utility journey

‘Infobesity’ and human driven resistance: two roadblocks in the digital utility journey

  • By Aquatech
  • |
  • 22-05-2019

Water utilities came together in Miami for the annual SWAN Forum to share their experience on the adoption of smart water technologies. Human driven resistance continues to be a challenge.

Opinion: Forget forecasting, it’s all about ‘nowcasting’

Opinion: Forget forecasting, it’s all about ‘nowcasting’

  • By Aquatech
  • |
  • 21-05-2019

Keith Hays was recently in London attending a conference on smart water systems. It showcased how far UK water utilities and leading firms across Europe have come in adopting digital technologies. At the same time, it also became clear how far they s...

UK utility IoT network trial brings together 9 companies

UK utility IoT network trial brings together 9 companies

  • By Aquatech
  • |
  • 20-05-2019

Several companies in the digital water space are collaborating with water utility South East Water as part of a Narrowband Internet of Things trial.

5 things I learned from Denmark’s water sector

5 things I learned from Denmark’s water sector

  • By Aquatech
  • |
  • 19-04-2019

Aquatech recently continued its global tours with a four-day trip to Denmark, flying in to Billund and out from capital city Copenhagen, with several stops along the way.


Wastewater upgrade reduces phosphorus runoff in Danish Lake District

Wastewater upgrade reduces phosphorus runoff in Danish Lake District

  • By Aquatech
  • |
  • 16-04-2019

Efforts are under way to reduce phosphorus runoff in Denmark following increased public attention on stormwater overflows in the country’s iconic Lake District.

Joke Cuperus: A steady hand at the helm

Joke Cuperus: A steady hand at the helm

  • By Aquatech
  • |
  • 10-04-2019

Can a public water utility and its global commercial technology arm be run by the same person? CEO Joke Cuperus believes it can. Here she discusses workplace diversity, innovation and her ambitions for running both companies.

Water on Twitter: 12 tweeters to follow

Water on Twitter: 12 tweeters to follow

  • By Aquatech
  • |
  • 05-03-2019

From global academics to NYSE-listed company CEOs and a trash swallowing water wheel, here’s 12 Twitter accounts we think you should check out.

Five progressive digital water technologies to watch

  • By Aquatech
  • |
  • 07-11-2018

With multiple vendors popping up in the digital water market solutions space, It’s an exciting yet sometimes overwhelming time for the water industry. Here we pick out five digital innovations which are starting to make headway internationally…

UK water utility operating network section with AI

UK water utility operating network section with AI

  • By Aquatech
  • |
  • 22-10-2018

There is no doubting that digital technologies and the increased availability of artificial intelligence (AI) have piqued both interest and scepticism among water utilities.

Blockchain’s potential to disrupt water supply remains divisive

Blockchain’s potential to disrupt water supply remains divisive

  • By Aquatech
  • |
  • 03-10-2018

Blockchain has the potential to help secure water transactions in the future but at the moment it’s largely over-hyped, according to utility expert Rebekah Eggers from IBM.

It’s time to drop the digital buzzwords in water

It’s time to drop the digital buzzwords in water

  • By Aquatech
  • |
  • 02-10-2018

TOKYO, Japan – Artificial intelligence. Internet of Things. Big Data. Digitisation. Gamification. The list goes on. Everyone in the industry will be aware of the growing number of terms and phrases now being used to describe the digital developments ...

Data benefits for all in the water sector

Data benefits for all in the water sector

  • By Aquatech
  • |
  • 22-03-2017

Big data is a reality in some sectors, such as its use in the airline industry to optimise flight occupancy. This gives a clue as to the scale of the potential in the water business. ‘Think about the benefits that other sectors have already tak...

Resilience as a platform for city investment

Resilience as a platform for city investment

  • By John Batten, Arcadis
  • |
  • 12-12-2016

John Batten from Arcadis on water resilience

‘There is clearly a resilience movement in progress,’ comments John Batten, Global Cities Director with consultancy Arcadis. It is still at a ‘nascent stage’, he adds, but he points ...

Signs of optimism for a smarter future

Signs of optimism for a smarter future

  • By Aquatech
  • |
  • 16-02-2016

There are grounds for growing optimism around the opportunities for smart, data-driven technologies in the water sector, given the views of Amir Cahn, Director of Research and Business Development with SWAN, the Smart Water Networks Forum.